GUIDESeptember 21, 2026 · 6 min read
Meeting Compliance: What Regulated Industries Need from Video Platforms
MO
The MeetOye Team
PRODUCT
Video conferencing platforms handle sensitive information. When the meetings contain patient information, client financial data, or legal advice, the platform becomes a data processor subject to regulatory requirements — and most platforms were not designed with those requirements in mind.
Compliance requirements by industry
| INDUSTRY | KEY COMPLIANCE CONCERN |
|---|---|
| Healthcare | HIPAA: PHI in transcripts, audit trails, access controls |
| Financial services | Record retention, suitability documentation |
| Legal | Privilege protection, client confidentiality controls |
| Government | Data sovereignty, security classification |
What to evaluate in a meeting platform
- Where is meeting data stored, and what is the data residency?
- What are the retention settings, and can they be configured per organization?
- Are AI features first-party or third-party data processors?
- Is there an audit log of who accessed which meeting records?
First-party vs third-party AI
A critical compliance distinction: AI features that are native to the meeting platform (like Oya in MeetOye) operate under the platform's data processing terms. AI features that are third-party add-ons add a separate data processor to the chain — with separate terms, separate audit requirements, and separate incident response obligations. For regulated industries, native AI is materially simpler to manage from a compliance perspective.