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EXPLAINERAugust 14, 2027 · 4 min read

Closed Captions vs Live Transcription: What's the Actual Difference?

MO
The MeetOye Team
PRODUCT

'Closed captions' and 'live transcription' get used interchangeably in casual conversation about video meetings, but they describe genuinely different things — different purposes, different technical requirements, and different downstream uses. Understanding the distinction helps teams evaluate what a platform actually offers.

Closed captions

Closed captions are the real-time text overlay on the video itself — the words appearing at the bottom of the screen as someone speaks, meant to be read in sync with the video, then gone. Their purpose is immediate comprehension during the live event: following along in real time, particularly for participants who are deaf or hard of hearing, working in a noisy environment, or processing a second language. Captions are ephemeral by design — display text, not a stored artifact.

Live transcription

Live transcription is the underlying speech-to-text process generating a persistent, timestamped, speaker-attributed text record of the entire meeting — not just displayed in real time, but captured and stored for later use. This is the raw material that AI recap and summary features are built from: it survives after the meeting ends, is searchable, and can be reviewed, quoted, or analyzed after the fact.

The relationship between them

In practice, captions are usually a real-time display of the same underlying transcription pipeline — the text you see live and the transcript stored afterward come from the same speech-to-text process, just used differently. A platform with only captions and no persistent transcription gives you real-time readability but nothing to search or summarize later. A platform with transcription but no live captions gives you the searchable record but no real-time accessibility during the call itself.

Why the distinction matters when evaluating a platform

  • For accessibility compliance: live captions are usually the specific requirement — check that captions are actually available during the call, not just a post-meeting transcript.
  • For AI meeting notes: the recap, action items, and searchable history all depend on persistent transcription existing, not just live captions.
  • For compliance and legal use: a stored, timestamped transcript is what has evidentiary value — live captions alone leave no record once the meeting ends.

MeetOye's approach

MeetOye's Oya provides both from the same pipeline: live captions during the call for real-time accessibility, and the full transcript persisted afterward as the foundation for the recap, action item extraction, and Ask Oya search. Teams evaluating other platforms should specifically check whether both are included, or only one — 'we have captions' and 'we have transcription' are not the same claim, even though they often get marketed as interchangeable.

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